Samsung J7 Pro

[Kapilsithar]

Hi,

Am facing lag while using wats app, once i click piture for download in forward msg. It get download and in a minute second again it ask for redownload to view.

Pls fix the issue

Regards

Kapil

[rajkm008]

launch settings>apps>WhatsApp>clear the cache

[rajkm008]

check out is there any updates available for WhatsApp application

[Kapilsithar]

no still the same issue. i checked both

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support