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Active Level 3
Samsung Galaxy J7 Pro mobile is getting restarted randomly while using the mobile, after the recent security update.

Initially i thought this problem is only for my device. But lot of customers complained regarding this issue in this forum.

2 months over, still no fix update from Samsung. 

Is Samsung is alive or dead??

We didn't expect this from most trusted Samsung.

FIX THE BUG FAST
7 Comments
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Active Level 3
i am also facing same thing, even very less using due to covid lockdown, compared to previous update
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Active Level 7
same here bro
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Beginner Level 4
same problem...plz help samsung
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Active Level 4
same here
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Active Level 1
same here
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Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

To resolve auto restart issue please follow below given steps:

Go to Settings > General management > Reset > Turn off auto start.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Beginner Level 3

Auto Restart and auto start are same ?

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