Original topic:

Samsung J7 Pro Restart Issue after March Update

(Topic created on: 05-18-2020 08:52 PM)
318 Views
ananthtcr
Active Level 3
Options
Galaxy J
Samsung Galaxy J7 Pro mobile is getting restarted randomly while using the mobile, after the recent security update.

Initially i thought this problem is only for my device. But lot of customers complained regarding this issue in this forum.

2 months over, still no fix update from Samsung. 

Is Samsung is alive or dead??

We didn't expect this from most trusted Samsung.

FIX THE BUG FAST
8 Comments
WizardVenki
Active Level 3
Galaxy J
i am also facing same thing, even very less using due to covid lockdown, compared to previous update
0 Likes
akki057
Active Level 7
Galaxy J
same here bro
0 Likes
Arunt7
Active Level 1
Galaxy J
same problem...plz help samsung
0 Likes
rahul96
Active Level 4
Galaxy J
same here
0 Likes
Apsar2666
Active Level 1
Galaxy J
same here
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Samsung_Support3
Moderator
Moderator
Options
Galaxy J

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

To resolve auto restart issue please follow below given steps:

Go to Settings > General management > Reset > Turn off auto start.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Samsung_Uuyl0aJ
Beginner Level 3
Galaxy J

Auto Restart and auto start are same ?

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Sarathkk024
Active Level 4
Galaxy J
Same as above 😪
0 Likes