SurajRao7405223 344
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08-25-2018 10:16 AM in
Galaxy J
3 Comments
Nishitkohli
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08-25-2018 10:18 AM in
Galaxy J
reinsert fingerprints
IKRKTechnologyI mran
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08-25-2018 12:26 PM in
Galaxy J
#ImranKhan
#SAMSUNG
#GiveJ7PrimeOreoSAMSUNGThanks
Is software problem not a big issue so to wait sometime New update on galaxy j7 prime
#SAMSUNG
#GiveJ7PrimeOreoSAMSUNGThanks
Is software problem not a big issue so to wait sometime New update on galaxy j7 prime
admin_
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09-05-2018 12:20 PM in
Galaxy J
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
2) Check the issue in Safe Mode.
3) Keep updating the device via FOTA or Smart Switch.
4) Take full data backup and reset the device.
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
1) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
2) Check the issue in Safe Mode.
3) Keep updating the device via FOTA or Smart Switch.
4) Take full data backup and reset the device.
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/