I bought Samsung J7 Prime 2 mobile 4 months ago past 2 weeks my phone often gets switched off automatically. Earlier for this problem I walked in to Samsung service centre at Velachery Chennai. They did some flash kind of things to mobile and they told futher the problem will not happen. But I m facing the same problem. I would like you to suggest on this problem. Kindly do the needful.
We do apologize for the inconvenience caused. We would suggest you to kindly visit nearby Samsung Service Center again and inform the issue persists in the device after service. Service engineer will inspect the device and provide you the best possible resolutions. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
