Original topic:

Samsung J7 Max Restart Problem.

(Topic created on: 09-23-2019 01:29 PM)
1948 Views
Arundevv
Active Level 3
Options
Galaxy J
SINCE LAST SOFTWARE UPDATE MY SAMSUNG J7 MAX NOT RESTARTING WHEN PRESSING RESTART BUTTON TWICE.IT GETS SWITCHED OFF
AND NOT GETTING ON BACK.WHEN TRY TO SWITCH ON NO REACTION.NEED TO GO TO DOWNLOAD MODE AND SELECT CANCEL TO RESTART PHONE.ANY ONE HAS THIS ISSUE..
4 Comments
anil1205
Active Level 1
Galaxy J
press on off switch volume down key and home key at a time mobile will start
0 Likes
Arundevv
Active Level 3
Galaxy J
Thats i mentioned download mode
0 Likes
jaysharrrma
Active Level 1
Galaxy J
maybe a software issue! you need to reset or flash your device for proper functioning. but backup first
0 Likes
Vigneshpalani44
Beginner Level 2
Galaxy J

I'm also facing the same problem since that update. Please fix this issue.

 

It is difficult to restart by pressing three buttons at same time, sometimes it's taking more time.

 

Also, the phone is hanging when using apps like google maps, dream league soccer, pubg. Before this issue was not there