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11-18-2021 04:39 AM (Last edited 11-18-2021 04:42 AM ) in
Galaxy J- Mark as New
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11-18-2021 06:23 AM (Last edited 11-18-2021 06:24 AM ) in
Galaxy JAnd now ur phone is on biannual update list ..
So u will get only 2 updates a year ..
It's not about series or anything to get android11 and 12 ..
U got 2 major os update that samsung promised , samsung promised to give 2 major os to other series phones too ,so they will get ..
so about android updates no more updates..
U will get security patches ..
Also if ur phone is not working properly then take all ur data backuped and factory reset the device ..
It's an old device and factory reseting may help if the problem is with software ...
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11-26-2021 05:24 PM in
Galaxy JDear Samsung member,
Greetings from Samsung customer support.
Thank you for sharing your concern.Over the past year or so, Samsung has upped its software update game. Last year the company declared that it would provide three years of Android updates to all flagships from 2019 and later
Thank you for writing to Samsung.
Warm regard,
Samsung customer support
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12-19-2021 12:33 AM in
Galaxy J- Mark as New
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01-16-2022 05:27 PM in
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12-19-2021 12:34 AM in
Galaxy J