Naren6871
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07-26-2020 12:30 AM in
Galaxy J
Hi.. This Is Narender Pratap, and i am using samsung galaxy j6 , after the update of Android 10 and one ui 2.0 samsung j6 has lots of problems, for example:- slow typing and freez keyboard, battery drain, bluetooth not opened or sometime not closed, when type name in contact list , contact list stucked everytime. And many problem
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Ab1196
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07-26-2020 08:04 PM in
Galaxy J
Factory reset your device it'll help for sure
My J6 is working smooth like never before.
Just make sure you take a backup of your data via Samsung Samsung smart switch
My J6 is working smooth like never before.
Just make sure you take a backup of your data via Samsung Samsung smart switch
cs-member13
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07-28-2020 03:20 PM in
Galaxy JDear Samsung Member,
Greetings from Samsung Customer Support!
We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > ask question) so that we can assit you accordingly.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support