SAMSUNG PASS ISSUE

[RαʝҽʂԋKυɱαɾ21]

SAMSUNG PASS IS NOT WORKING OR OPENING  IN MY PHONE J7PRIME2  

WHAT KIND OF PROBLEM IS THIS ?  

[Emmanuel_J12]

Hi Rajesh, please turn out to the feedback section for help.

Kindly follow the steps as below to report an error on the feedback section.

 Log in Samsung Members app > Click “+ button” at the bottom right > Click “Send feedback” > Click “Error reports” > Add detail of symptom and attach the system log data (click checkbox)

*When you abstract the log file. Please check off the pop-up message: log file delivered

You can also check this link which explains in detail the entire steps to send feedback: https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3...