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Active Level 4
After updating in March security patch in my j7 pro, my phone gets automatically restart 
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Active Level 10
hello sbera you are my old friend
please give a small paper or something between the bottom of the battery and the device socket

i have also done this home science.

otherwise give settings reset
if doesn't work then give factory data reset
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Active Level 4
pranabprtra Galaxy j7 pro comes with a non battery removal phone then how to give small paper it's a problem of last security patch update
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Active Level 10
no bro i have j7 not pro and i confused between both models so i commented that sorry
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Active Level 10
@sbera please wait for next update and sorry for that i have j7 and i think that both models would have removable battery sorry
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Active Level 4

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device

 

Check Auto Restart should be Off: Setting> General management >Reset>Auto restart off.

 

Kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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