polash12
Active Level 1
Options
Galaxy J
Why phone hang ,and don't delet anything.what should I do.plz help
7 Comments
ARJUNB
Active Level 8
Options
Galaxy J
There are various reasons for your phone to hang check in your internal storage use in 50% only after this release your memory I hope you know that. Like this one in the attachment, after this just do a wipe cache ones. Restart your phone, also remove the apps which you are not using. Putting more and more apps also creates problems. Why to burden the phone. Right. Do this hopefully your problem will be solved. Screenshot_20210614-162606_Device care_21541.jpg
0 Likes
ChandanMallick
Active Level 10
Options
Galaxy J
Hello User,
Please make sure that your device memory is quite free to run any operation.
Thank You
0 Likes
polash12
Active Level 1
Options
Galaxy J
Can I input software
0 Likes
ChandanMallick
Active Level 10
Options
Galaxy J
You can use third party apps but be careful about their privacy policy
0 Likes
polash12
Active Level 1
Options
Galaxy J
What is third party apps describe me
0 Likes
ChandanMallick
Active Level 10
Options
Galaxy J
You can delete the files using the apps like file by google. To clean all the cache of your phone you can use SD maid which is a paid application cost around 25Rs. But believe me it will be worthy for you.
0 Likes
cs-member13
Expert Level 1
Options
Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes