my J7 pro is strucked, it's frozed in the start up logo. I tried force restart but no use its not working. and also when I plug in to charge it automatically gets switched on and freeze in the start up logo. please help me what can I do?
Dear Samsung Member,
Greetings from Samsung Customer Support!
We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Thank you for writing to Samsung.
Samsung Customer Support