Original topic:

POWER OFF PROBLEM IN J7 PRO

(Topic created on: 09-17-2020 10:47 AM)
198 Views
hareshmata
Active Level 1
Options
Galaxy J
  When I switched off my phone, I used to ask for the password earlier, but now the phone switches off without asking for the password. So what should I do if I switch off my phone and ask for password


Please slow this problem
0 Likes
3 Comments
Galaxy J
If you are on lockscreen...then only it will ask for password..

It won't ask for password when device is not locked..
0 Likes
hareshmata
Active Level 1
Galaxy J
Password is kept. But when you switch off, then the direct switch does not ask for the password.
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes