iftikharq
Beginner Level 2
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Galaxy J

Hey guys,

I purchased a Samsung J7 Prime a few years ago for the company Manibhadra Fittings (https://manibhadrafittings.com) primarily for office calling and texting purposes, and now I'm experiencing Overheating issues. Please let me know if you know of any simple solutions or tricks to this problem.

Any advice would be really helpful.

 

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cs-member13
Expert Level 1
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Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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