Original topic:

One UI has stopped working

(Topic created on: 09-01-2019 07:19 AM)
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NasimaEz
Beginner Level 3
Options
Galaxy J
After the last software update my j7 nxt upgraded from pie to oreo. When I purchased the phone it was running on nugget.
Immediately after latest update the phone started freezing. Few minutes later displaying "Samsung One UI has stopped working". This happens quite often. It's very annoying during my work or in emergency.

This happens more often when I open built in Contacts app. 
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2 Comments
Tanishq34
Active Level 7
Galaxy J
u have to visit stores or reflash it from severvice center of samsung
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Galaxy J
do factory data reset .
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