Why J7 max not getting software update. Whenever, I says to samsung supports they says only that sir be patience. Our, developers team working on it tirelessly. But, till when? We're waiting from a very long time. Please provide us the One UI software update like others. Samsung this is not fair. I want to take action against this. Otherwise, provide us One ui as soon as possible. We can't wait more than before. And, always you're first priority is provide us software updates. And, you know samsung. This is not 2018. this 2021.ok. We are waiting from 2019.
J7 max is powered by a mediatek chipset which is not compatible for oneui update that's why Samsung only provides pie update for J7 pro not max.Apart from that one ui update schedule gone a long time ago. Samsung is not role back any major update
Hi, As per your concern i looked for possible resolution for this and i have to tell you that the device is about out of support which means your device will receive maybe a last security update this year and will be no longer supported by Samsung for further updates, best you can do is replace it by new mid range device provided by Samsung that might help.