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Active Level 1
Whenever I play music by samsung music and the notifications sound is on it always give the notifications sound if the music plays or pauses or changes music always give the notification sound that's kinda annoying. It only stops giving notifications if I off notifications of the app from the settings meaning I cannot access the app from the notifications bar or put the phone on silent mode which makes me miss calls or notifications. Any solution is there will be much appreciated.
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Community Manager

Hey there,

Please contact our customer care on 800 7267864 and request Remote Management to help you with your concern.

Thank you.

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Active Level 7
hi, go to settings > apps and search for "Samsung Music" in the app search. then open it, scroll down, click on "Notifications". next, go into both of the options and set "Notification style" to silent.
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Active Level 1
thank you sooo much. The problem is solved now.
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