yash747
Active Level 1
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Galaxy J
I recently bought the phone from the offline store the phone worked perfectly fine at the shop after cmg home I updated it to recent software update
Now the problem have been started the touch is very slow and annoying initially I thought the screen guard is an issue so I removed it but still the touch lag is there plz send the new update or tell how get back the old update
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9 Comments
yash747
Active Level 1
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Galaxy J
This the software version I have is there any update after this04bb9ace-4d99-4597-90d4-3a9d0a186a94.jpg
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vinitdchheda
Active Level 4
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Galaxy J
go to service center get phone replaced
ansh890
Active Level 3
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Galaxy J
will they replace .. i baught this on 30 august 2017.
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lednotificatiosnotai
Active Level 1
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Galaxy J
no update 2228a776-5248-4690-8a2f-936bae1989ba.jpg
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admin_
Expert Level 5
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Galaxy J
Thank you for sharing your concern. The relevant department will serve you better/speedily, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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report
Beginner Level 2
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Galaxy J
I want this update
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report
Beginner Level 2
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Galaxy J
I want this update
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Karimuddin
Beginner Level 2
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Galaxy J
Please
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kunuj7pro
Active Level 4
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Galaxy J
yes that's the last update they provided to j7 pro.. December security patch
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