My samsung galaxy j8 does not update with wifi, has to update from service cente

[iamRanjit]

My samsung galaxy j8 does not update with wifi, has to update from service center, how will it be with wifi?

[VSDevarakonda]

just check under software update whether auto download over wifi is enabled

[iamRanjit]

all done

[Samsung_Support3]

Hi there,

We would like to inform you that you can update the device software with the help of smart switch application. Please follow the below mentioned steps and check updating the software again:

• Kindly install smart switch application from Play store or Galaxy application in your device.
• Kindly install Smart Switch software in your PC from the below link: http://www.samsung.com/in/support/smartswitch/

• Connect your device to PC with the help of USB cable and try to update the software.

If still you are facing same issue please visit to the authorized Samsung service center with device and have it inspected for further resolution.

For address details of Samsung Service centers follow the link mentioned below-

http://www.samsung.com/in/support/servicelocation/

Regards,

Samsung Members Team