Original topic:

My phone is samsung galaxy j2 and it automatically shutdown after some time .

(Topic created on: 06-18-2021 09:04 PM)
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ar65
Active Level 3
Options
Galaxy J
My phone is 5 years old  please help 
3 Comments
Galaxy J
TAKE BACKUP OF ALL DATA OF PHONE
IF POSSIBLE RESET IT !
BCOZ NO UPDATE !
OR TAKE IT TO SERVICE CENTER
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Galaxy J
🤗😙😙
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cs-member13
Expert Level 4
Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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