Original topic:

My phone has incorrectly restarted

(Topic created on: 06-18-2018 03:27 PM)
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aswinbaburajkk
Active Level 1
Options
Galaxy J
My phone has incorrectly restarted some time during App installing, Play games, Apps loading/opening time . A log will be sent to Samsung to help improve my phone's performance. But no improvements are found.915ade3a-e2bf-489d-8c1c-b728ca0b306d.jpg
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2 Comments
rup34
Active Level 2
Galaxy J
me2 same.i had sent the log report,till now my problem is not solved
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admin_
Expert Level 5
Galaxy J
Thank you for being with Samsung and sharing the concern. We would request you to provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports) so that your concern can be resolved soon. If you have already sent the report, kindly wait. Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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