Original topic:

My j7 max hangs a lot after the dec security update

(Topic created on: 01-02-2020 10:26 AM)
225 Views
alchemist
Active Level 2
Options
Galaxy J
After the recent security update im facing a lot stutters and it hangs lot even when doing basic tasks like opening contacts etc. Tried closing all the recent apps and restarting the phone still no difference. Has anyone else has this issue?
4 Comments
rakeshakulla
Active Level 1
Galaxy J
once your mobile factory reset and solve hangs prblm
0 Likes
Puru0708
Active Level 8
Galaxy J
factory reset your phone...
afterwards your phone won't hang.
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy J

Hi there,

 

Please perform the following step to resolve the issue:

1- Make sure that 20% internal storage is free for which clear the RAM memory and storage of device (Settings > Device care > Memory/Storage > Clean Now).

For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report / Ask Questions).

 

Regards,

Team Samsung Members

 

 

0 Likes
sai7
Active Level 4
Galaxy J
all J7MAX device problem . after lock screen open device hangs app crash...
0 Likes