Original topic:

My J7 prime stucks on update and give the message

(Topic created on: 09-21-2017 08:56 PM)
946 Views
Sambro
Active Level 4
Options
Galaxy J
After OTA Download complete then updates are 100% install then this mesage showsf81fd299-6864-41e9-81ae-af908e365efe.jpg
11 Comments
Diabolical
Active Level 7
Galaxy J
Do what it says...your data is doomed
darshan98
Active Level 9
Galaxy J
bro. use smart switch to restore firmware your device will be alive again.
Aniket
Active Level 3
Galaxy J
download smart switch in pc and download recovery software on your device
owl
Active Level 6
Galaxy J
dont update from china
preetkaur
Beginner Level 2
Galaxy J
sir i have same problem, when i had update my ph then goggle services nd goggle play has stopped? what is solution now?
Soura
Active Level 7
Galaxy J
Bro just go to the Samsung Authorised Servicing Center,they will fix your problem.It is called software update failure.It is generally happened when you try to update your device via Smart Switch PC Software.Please,Don't try this at home.My J5 2015 was also suffered from this when I tried to update via Smart Switch PC Software.When I went to the servicing center they told me in 70% cases devices will be fine but if the motherboard is affected by this software update failure then you have to pay for a new motherboard which is cost R.s.(3000-6000).They fixed my device software within one and half an hour.My J5 2015 is now fine.Hope your device will be fine.Thank you.
Soura
Active Level 7
Galaxy J
Can you please tell me where are you live??
Sambro
Active Level 4
Galaxy J
Brother it is cure now !!!
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bharat123
Beginner Level 2
Galaxy J
battery is draining faster
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