Sourav1920
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05-25-2018 01:05 AM in
Galaxy J
In my device (j7 nxt) , when sim1 is 4g and sim2 is 3g , then i can not connect to internet via sim2 in 3g connection. when i change the data connection to sim2 it change to 4g sim1 goes to 3g. There should have a option to turn on mobile data connection via 3g, when 1 sim is on 4g and another is on 3g . Thats all.
please do needful.
please do needful.
2 Comments
sahaniaman
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05-25-2018 02:59 PM in
Galaxy J
next version
admin_
Expert Level 5
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05-27-2018 10:13 AM in
Galaxy J
Thank you for sharing your feedback. We would like to inform you that it is the device default feature as Internet will work on the highest network mode (4G/3G/2G) Auto mode and the other SIM slot network mode will be change.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/