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09-08-2020 05:32 PM in
Galaxy JDear Samsung Member,
Greetings from Samsung Customer Support!
For mic issue information kindly follow steps provided in below given link:-
https://www.samsung.com/in/support/mobile-devices/samsung-mobile-microphone-not-working/
If issue still persist, we request you kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support