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Active Level 1
After Updating to Android 10 my microphone started to take input in very low volumes.
For first 3-4 days restarting the phone fixed the issue.
After that the phone stopped recieving any audio through the microphone.
Only static Noise can be heard if u record something or even in a call.

But if u r using a headset or headphone (wireless or wired) there is no problem.
So only the external mic.

I have already tried formating my phone, Reflashing the OS, Downgrading into Android 9.

But nothing is working.............

Does anyone has any idea why this is happening??????????
5 Comments
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Active Level 1
its not
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Expert Level 1
Bug in the headset unit. Delete the data and catch insert the headset and restart.
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I tried reflashing the entire software after cleaning the system and Data partitions completely still doesn't work
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Active Level 8

Dear Samsung Member,


Greetings from Samsung Customer Support!


For mic issue information kindly follow steps provided in below given link:-
https://www.samsung.com/in/support/mobile-devices/samsung-mobile-microphone-not-working/


If issue still persist, we request you kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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