Jio Sim not supported in my J7 prime of last few days

[Mtray25]

I have face a problem with my jio sim in my J7 Prime. The issue is a network  problem with my jio sim i.e shown as no network/emergency call only was last few days. I am also trying  my other sim like Vodafone and airtel but both are working  fine but jio sim not working. Please resolve my issue or suggest me what can I do..

[JayShingala]

try your jio sim in another phone if problem occur again then it is problem with jio sim

[Mtray25]

I will try my jio sim with other phone and its working properly but it's not working with my J7 prime

[SUREJSJ]

Verify whether J7P is supported by Jio.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We understand your concern. We would request you to kindly contact to your network service provider. They will surely help you out with this issue.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support