GUDDUCHAUHAN
Active Level 5
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Galaxy J
samsung galaxy j7max security update not received phone is running slow
5 Comments
hashtagSurya
Expert Level 5
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Galaxy J
When you got your previous update?
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GUDDUCHAUHAN
Active Level 5
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Galaxy J
it's been almost a year
hashtagSurya
Expert Level 5
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Galaxy J
Then wait for next month.. maybe in Jan2022 you'll get that...
Also you ask to Samsung customer support team through goto "get help > ask questions " 👍

If you find informative then accept this comment as solution by clicking on three dots... 👍 take care 🙂
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vetrivijayy
Active Level 6
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Galaxy J
Restore your mobile once ....
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cs-member13
Expert Level 3
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Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query. We would like to inform you that Samsung provides two major software updates and for four years security patch updates and it is available with every device of Samsung and Your device got the last update on 25/05/2021.


Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support

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