- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-29-2020 01:05 PM (Last edited 03-29-2020 01:05 PM ) in
Galaxy J- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-29-2020 02:52 PM in
Galaxy J- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-29-2020 03:23 PM in
Galaxy J- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-30-2020 11:52 AM in
Galaxy J- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-04-2020 05:24 PM in
Galaxy JDear Samsung Member,
Greetings from Samsung Customer Support!
Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the wellbeing and safety of our employees which led to the delay in response.
Hope your issue is resolved. In case the issue still persists please follow the below mentioned steps.
To resolve "Auto restart" issue please follow below given steps:
Go to Settings > General management > Reset > Turn off auto start.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support