Original topic:

J7 pro device screen color changed

(Topic created on: 06-19-2018 12:32 PM)
432 Views
WaqarAslam
Active Level 3
Options
Galaxy J
Hi everyone


today afternoon my daughter drop down my device J7 Pro but after 8 hours my mobile screen color changed to purple color check attached photo..

is there any solution please suggest me..


thanks
Waqare6970e97-f6fa-46f0-8c84-a63d7f7ffd8e.jpg
4 Comments
GameShark72
Active Level 2
Galaxy J
It's because the display is damaged (all the green pixels died).
WaqarAslam
Active Level 3
Galaxy J
any solution what i have to do next?
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GameShark72
Active Level 2
Galaxy J
Only thing you can do now is replace screen.
WaqarAslam
Active Level 3
Galaxy J
thank you
yesterday i already talk with Samsung Agent he say your device under Warranty so i will replace the screen in warranty..
0 Likes