J7 prime

[VishwJammu]

J7 prime is getting worst day by day, Fingerprint works slow and sometimes it even doesn't work.
While opening google playstore on charging, my device always reboots automatically.
Fast battery drainage, very slow charging and charging pauses at 74 or 84 sometimes.
we need improvements and some additional features liks Facelock, blue light filter, Automatic brightness etc.

[imMadhurjya]

true

[NKGA70]

battery problem gifted by all Samsung user free of cost

[praveenthakur46]

my j7 prime isn't responding to usb connection 😑no notification on display to show usb connection , no pop up massege about alowing pc for MTP . charging point is working

[VishwJammu]

same problem bro, i forget to mention

[praveenthakur46]

got any solution?

[VishwJammu]

nope

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[praveenthakur46]

not solved by service centre ?

[admin_]

We apologize for the inconvenience caused. Regarding your device performance we would suggest you to visit nearby Samsung service center in order to get your device physically inspected by the Service Engineer. Please find service center details in the link provided -http://www.samsung.com/in/support/servicelocation

Please know that we are continuously working to improve the Samsung customer experience, and we have taken your feedback of Face lock and blue light filter into consideration. We want to improve Samsung so it serves your needs and is the best product it can be. If you have any other suggestions you would like to share with our product team, please let us know. Your comments and requests are greatly appreciated. We appreciate you taking the time to share your ideas.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/