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My camera is having a problem.  I don't know what is wrong . I check all sitting but I didn't get help 
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Moderator
Moderator

Hi mbuso

 

Please try the following troubleshooting steps: 

 

1. Reset camera settings: Open camera app>> settings>> reset settings 

 

2. Clear cache: Go to settings >>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Camera>> Storage>> Clear Cache.

 

3. Then please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

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Moderator
Moderator

Hi mbuso

 

Please try the following troubleshooting steps: 

 

1. Reset camera settings: Open camera app>> settings>> reset settings 

 

2. Clear cache: Go to settings >>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Camera>> Storage>> Clear Cache.

 

3. Then please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

View solution in original post

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still it's not working
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