J7 max battery problem after December update

[apv412]

Does anyone other having same problem. My battery degrading veey fast after December update. What to do??

[Comsup]

usually this occures after system updates or firmware patch updates ..

general instruction to resolve this

is

1. From the recovery menu delete system cache as well as data ( This could remove all the installed apps , images , videos , contacts etc so backup them prior to that )

if still problem occurs

do visit service center for more information

[Samsung_Support2]

Hi there,

To resolve the issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689
We can guide you further if the issue persists after performing the specified steps.

Regards,
Team Samsung Members