Original topic:

J7 Pro battery issue & fingerprint issue

(Topic created on: 06-24-2018 02:46 PM)
174 Views
EZEE
Active Level 6
Options
Galaxy J
following issues are happening after updating 122mb on J7 pro:

1. Extreme battery loss after 122 mb update.
2. Fingerprint sensor not working
96eb03e1-f497-413f-96d8-f037d3a8177f.jpg
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19 Comments
EZEE
Active Level 6
Galaxy J
yes for many there are issues with this update whereas for others theres no issues
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vikashh
Active Level 6
Galaxy J
work smooth and no heat on my mobile
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AshuCam
Active Level 3
Galaxy J
https://chat.whatsapp.com/8hKt71d6LVi47cTzfThkrM
Join us at Samsung Hangout whatsapp grp
Send to yr frnds who use samsung
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okbro
Active Level 5
Galaxy J
remove fingerprint..and add again....and restart phone...it will help
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Praveen13
Beginner Level 2
Galaxy J
battery drains fast after the update and heating issue
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Galaxy J
Samsung j7 pro for otg connect good or bad what problem
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admin_
Expert Level 5
Galaxy J
Thank you for being with Samsung and sharing the concern. We would request you to provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports) so that your concern can be resolved soon. Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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ansh890
Active Level 3
Galaxy J
maa chuda raha samsung apnii
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Niloy
Active Level 1
Galaxy J
battery backup is not that great now so samsung will be fix this problems very soon
it have 3600 mh battery so few mounth ago battery is very good but after update battery is so week i was buy this phone cost 29900
at this price point j7 pro are offering super amoled display and great battery
but now battery are biggest cron of this phone
I get screen on time about 4 hour after update ............ when i was buy this phone i got screen on time at list 7-8 hour
so samsung plz fix this problems and
we know that Software update can fix many problems but j7 pro after software update we get some new problems
cccc samsung ccccccccccc
this is my frist samsung phone and last
i will not buy any samsung phone in future
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kna
Beginner Level 2
Galaxy J
Same problem battery draining too high.
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