J7 Pro Restart Issue Continues

[TitoSumit]

Tried safe mode to check any third party app issue.

No third party app is working in safe mode, so that's not an issue. 

Meanwhile i was clearing most of the app's cache files,

Then it soft restarted again even in safe mode. It happened a few days back once too. 

This problem actually started with March Security update. 

My phone restarted total five times. First 3 times happened months ago.

I hope Samsung gives a patch asap before it gets worse than this.

[RahulSadhukhan0]

Actually my j6 plus is same issues. i complained this.

[Anonymous]

this is problem of last security patch update

[TitoSumit]

yes bro. it's a huge problem we all are facing i guess. fix it Samsung.

[DrPeter]

yes.
very frustrating thing it is.

[souravKhan]

My Galaxy A51 has this problem too.

I have faced it 5 or 6 times.( First occured on the 2nd day after purchasing the device )

I have also send error reports but nothing resolved.

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to improve the performance of the device:

1. Space availability (Storage & Internal memory): To improve the device performance there should be sufficient space. Request you to keep at least ''minimum 20% internal memory free''.
2. Clear cache memory of a particular application: Settings>Apps>Select particular app (e.g. Samsung Internet)>Storage>Clear Cache
3. Check Auto Restart should be Off: Setting> General management >Reset>Auto restart off

Please follow the below mentioned link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support

[TitoSumit]

Yeah absolutely. I'm not an amateur.
Everything is alright with me.
It's a security update issue. Convey this to J7 Pro's developers. Thanks.

[Anonymous]

Titosumith yes bro you are absolutely right i also done everything

[sangoldline]

sometimes issue with whatsapp with me i clear chat after 2 3 days.from last week my mobile not restarted.check if its usefull to you.