J7 Prime problem

[Ramchandra9]

dear Samsung team,
after updating, phone not charge only screen blinking please resolve problem as soon as possible.
plz plz plz

[vr46]

i am facing the same proplem plzzz fixxx

[ShadabTyagi]

mere j7 prime ko sirf 3 month hue he
battery nhi chal rhi he
kuch upaay bataye

[admin_]

Thanks for query. We would like to inform you that this handset is enriched with most powerful features. Kindly follow below mentioned steps to overcome the issue:
1) We recommend you to charge your handset with original wall charger that came with your handset sales pack.
2) Kindly clean the charging point of your charger and battery with a dry and soft cotton cloth to remove unwanted accumulation of dust/waste material.

[jiguprajapati]

plz.fast process on this issues...i have already face this one..

[anilchettri]

hey i am facing the same problem of charging....fr eg...when its 50% on a charge it suddenly drops to 40% on a charge n it takes lots of time to get charged....pls fix it n do reply me fr the needful