Original topic:

J7 Prime/On Nxt erractic charging proof

(Topic created on: 09-26-2017 08:44 AM)
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SSNX9529
Active Level 7
Options
Galaxy J
Since june phone has been charging slowly
After nougat, update totally screwed up
Even reverse charges.
Today I have proof of that
The speed of charging after 70%
The reverse charging after 80%
The total charging time
Admin, dont reply me with "clean this clean that. Replace charger, buy branded charger."etc., You guys screwed this up with bad software, fix it!
I need proper solution for this.
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16 Comments
Samstr
Active Level 1
Galaxy J
i have same problem.
samsung fix it
Aif
Active Level 5
Galaxy J
today again after 20 days, i noticed that my phone charged upto 88% then after that it went  to 80% then it took half an hour to charge from 80% again to charge 88% then after it goes directly to 94% , but the battery after i used phone was normal.... so i want to know is it normal, on samsung nembers i checked the status of battery , there it showed battery status normal,

so i want to know that my phone is normal....
j7nxt,
is any j7nxt user is facing the same issue, i want to know is it becoz of fota update or something else..
0 Likes
krypton
Active Level 3
Galaxy J
hello bro.... i recommand once u'll try to factory reset without backup....
SSNX9529
Active Level 7
Galaxy J
Already done, it's software issue. Many are facing it
krypton
Active Level 3
Galaxy J
ok now only 1 option u have...... Downgrade from nougat 7 to 6 marshmallow....
SSNX9529
Active Level 7
Galaxy J
It can't be done officially. Someone tried it, I saw a post. He reported that with older firmware, it is charging and discharging is normal like before.
prasadroxx
Active Level 6
Galaxy J
dont use any background app clear app it will rwsults in a lags
SSNX9529
Active Level 7
Galaxy J
Lol, this is about battery charging. Even if the phone is completely switched off, this is still the case. Bad software.
prasadroxx
Active Level 6
Galaxy J
which phone do u have