J7 2016

[sdolai]

Now a days my J7 2016 is charged very slow and during the charge its slightly heated up ,the phone is not so old its only about 15 or 16 month old,otherwise its performance still good enogh to use smoothly,have any one any suggestions for this??

[Golu998]

try changing ur charging cable and use atleast 2 ampere charging cable

[sdolai]

my phone gets fully charged in more than 5 or 6 hours,its any problem with that?? J7 2016

[RAJR07]

yes.. change your charging cable soon.

i m saying that bcoz i had changed my cable a day before. before i changed my cable my mobile takes 3 hours to get fully charged but today i saw it takes only 1 hour. it is so fast.

i m too happy nd..

the most important thing for u is that my smartphone is also j7 prime

[sdolai]

my phone takes minimum 5 or 6 hours to fully charged,is it ok??
its the j7 2016 model

[RAJR07]

what??...🤐🤐.... it's fully wrong.

change your charging cable and charger.

[sdolai]

ok, i do???

[admin_]

Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

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[MH786]

i am also a user of j7 2016 but didnt faced all these kind of problems i am using about 11month