J7 2016 battery issues

[monty44]

Battery drains quickly after 25mb of software update...plzz fixed it soon as possible...I am a casual user..

[tonystark]

I m also facing the issue

[harriya]

send error report to samsung...

[ammu38]

u got lock screen stories.it drains battery fastly

[monty44]

sorry to say bro but i am not using lock screen stories

[ammu38]

do factory data reset or hard reset

[LegendManas]

just reset your mobile

[Gurmeet1]

mera to thik hai

[AbhiS66]

my battery draining problem got fixed after that 25mb update.

[admin_]

Thank you for Joining Samsung community. We would recommend you to follow some troubleshooting steps in order to further isolate what you may be experiencing in your device. Find the troubleshooting steps on the provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let us know what steps you have taken and if you have noticed any changes or improvements as this will help the Community to provide you further troubleshooting steps without repeating any procedure which you may have already followed. Be sure to hit ♡ when you find an answer that works for you.
For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/