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12-04-2019 10:03 PM in
Galaxy J- Mark as New
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12-04-2019 10:15 PM in
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12-04-2019 10:52 PM (Last edited 12-04-2019 10:53 PM ) in
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12-04-2019 11:32 PM in
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12-05-2019 01:27 PM in
Galaxy JAlso restart ur phone one in a week.
You can also use device maintenance and make your background apps sleep.....
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12-09-2019 10:20 AM in
Galaxy JHi there,
Please perform the following steps to resolve the issue:
1- Clear the RAM memory of device (Scroll down notification panel > Setting > Device care > Memory > Clean Now).
2- Stop the background running app (Tap on the left soft key and close all the running apps).
3- Check for the latest device O/S (Scroll down Notification panel > Settings > Software Update > Download updates manually).
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members