Original topic:

J6 Infinity android 10 updates after query

(Topic created on: 07-03-2020 11:02 PM)
161 Views
SubhenduNatta1994
Active Level 7
Options
Galaxy J
After android 10 updates J6 Infinity heating issues with fast battery drained.

Please fixed it.

Otherwise smooth running.
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9 Comments
ASRG
Active Level 5
Galaxy J
They say that let the kernel get used to the new operating system.
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Ab1196
Active Level 10
Galaxy J
true bro mine is working so smooth like never before
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tomaryash31
Active Level 4
Galaxy J
no heating issues and also battery is working well as compared to earlier
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Galaxy J
ok
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Ab1196
Active Level 10
Galaxy J
My suggestion is you better do a factory reset after getting your Data backed up through Samsung smart switch. Even I faced lag but after reset the device is so smooth like never before & to be true I didn't faced any heating issue (didn't checked for gaming yet but usually heavy games heat up devices) & regarding battery performance it's obvious to have issues as our battery was especially made for Oreo OS so you'll observe battery issues. Still go for Factory reset option it'll work
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Galaxy J
ওক
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satvikpandita
Active Level 5
Galaxy J
no heating issues on my J6 after update
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Galaxy J
ok
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Samsung_Support3
Moderator
Moderator
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Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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