Princebana
Active Level 3
Options
Galaxy J
Plz provide security update for j5 2016 
Phone getting hanged.... heating problem continue 
2 Comments
Hualngo
Active Level 7
Options
Galaxy J
Seriously
Samsung_Support1
Moderator
Moderator
Options
Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Reply