Humayunmamun
Active Level 4
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Galaxy J
Samsung u last update 5 month ago..so, solve the problem & update first...I am waiting....

Anyone no comment Background all apss remove...but always drain...40% 1 hour last 25% why??
2 Comments
ØMSūbhâsh
Active Level 9
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Galaxy J
Once try wipe cache partition for recovery mod. Then problem not resolve try factory data reset
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Samsung_Support1
Moderator
Moderator
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Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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