Original topic:

Issue after Update

(Topic created on: 06-21-2020 08:42 AM)
153 Views
RαʝҽʂԋKυɱαɾ21
Expert Level 5
Options
Galaxy J
I m facing  slow down in my phone  J7PRIME2  
its 
Hanging, Laging  
What is problem is  this ? 
Anyone facing this issue 


3 Comments
Devjit619
Active Level 5
Galaxy J
After update, please factory reset your phone once।
This will help you to get rid of all the problems।
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Samsung_Support3
Moderator
Moderator
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Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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aashishvkumar
Beginner Level 3
Galaxy J
my j7prime2 is getting restarted automatically after the update.
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