Original topic:

Is there a battery drain issue in recently launched J7 Duo

(Topic created on: 06-04-2018 07:57 AM)
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AbiZ
Beginner Level 2
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Galaxy J
Many users report Battery Drain Issues with Galaxy J7 Duo . What should be the reason and is there any solution ?
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2 Comments
kariyo
Beginner Level 2
Galaxy J
meri battery 75 se upar charge nahi hoti
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admin_
Expert Level 5
Galaxy J
We apologize for the battery drainage issue facing in the device. We would recommend you to follow some troubleshooting steps in order to further isolate what you may be experiencing in your device. Find the troubleshooting steps on the provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let us know what steps you have taken and if you have noticed any changes or improvements as this will help the Community to provide you further troubleshooting steps without repeating any procedure which you may have already followed. Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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