Original topic:

How do I successfully eject my Samsung phone?

(Topic created on: 03-09-2023 06:15 PM)
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bhansalisteels10
Beginner Level 2
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Galaxy J

I am Keegan, and I work with Bhansali Steels

I have an external hard drive (Drive D). I also have a Samsung Galaxy phone. If I plug the phone into a USB port to transfer photos the phone appears in my computer alongside the various drives with its own phone icon. I have no problem accessing the phone and all its files but how do I eject the device? If I go to the notification bar and select "Safely remove hardware and eject media" the only available option is to eject the D drive, no sign of the phone. So how do I eject the phone? Earlier I just removed the connection from the USB port and this does not seem to have caused a problem. Any help please?

3 Comments
bsj
Active Level 6
Galaxy J
I don't think phone can be removed unless it's storage device and also we can add the phone act as USB changing that will work I guess
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SCsamcom
Active Level 6
Galaxy J
Try once ejecting D drive, see what happens
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cs-member11
Moderator
Moderator
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Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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