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03-09-2023 06:15 PM in
Galaxy JI am Keegan, and I work with Bhansali Steels.
I have an external hard drive (Drive D). I also have a Samsung Galaxy phone. If I plug the phone into a USB port to transfer photos the phone appears in my computer alongside the various drives with its own phone icon. I have no problem accessing the phone and all its files but how do I eject the device? If I go to the notification bar and select "Safely remove hardware and eject media" the only available option is to eject the D drive, no sign of the phone. So how do I eject the phone? Earlier I just removed the connection from the USB port and this does not seem to have caused a problem. Any help please?
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03-09-2023 07:22 PM in
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03-10-2023 06:19 AM in
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03-22-2023 04:21 PM in
Galaxy JDear Samsung Member,
Greetings from Samsung Customer Support!
Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support