cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Hi after recent updates facing problems in my Samsung J7 core. How to solve.

(Topic created on: 07-14-2021 05:08 PM)
Up112233
Beginner Level 2
Options
Galaxy J
Hi
I am facing problems in my Samsung J7 after recent software update. Screen is blinking not able to unlock the phone. Is this a sofware issue or something else. Please help.
3 Comments
MohammedSijah
Expert Level 1
Options
Galaxy J
Hi,
Please try after wiping your cache partition.
Switch off your device >Press and hold, power button + volume-up button+Home button for 4-5 seconds till the phone turn on and boot into the recovery mode.
Use volume keys to navigate to 'wipe cache partition.' Use power key to select and confirm. Then reboot your device. Normally, this will not effect any personal data or settings.
Up112233
Beginner Level 2
Options
Galaxy J
I will try that Thanks a lot
Samsung_specialist
Community Manager
Options
Galaxy J

Thanks for your advice on this!

0 Likes