I am facing problems in my Samsung J7 after recent software update. Screen is blinking not able to unlock the phone. Is this a sofware issue or something else. Please help.
Hi, Please try after wiping your cache partition. Switch off your device >Press and hold, power button + volume-up button+Home button for 4-5 seconds till the phone turn on and boot into the recovery mode. Use volume keys to navigate to 'wipe cache partition.' Use power key to select and confirm. Then reboot your device. Normally, this will not effect any personal data or settings.
