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Original topic:

Hanging issue

(Topic created on: 02-14-2020 08:20 AM)
136 Views
sanket2012
Active Level 2
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‎02-14-2020 08:20 AM in 

Galaxy J
Am using J6 and its performance down now.. when was new update comes for j6
3 Comments
Senthill
Active Level 4
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‎02-14-2020 04:19 PM in 

Galaxy J
No more updates, as it already got two major update.
0 Likes
sanket2012
Active Level 2
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‎02-14-2020 08:03 PM in 

Galaxy J
helpline center says new update come on June
0 Likes
Samsung_Support2
Expert Level 3
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‎02-17-2020 04:50 PM in 

Galaxy J

Hi there,

 

Please perform the following steps:
>Free some internal memory (If occupied more than 80%) (Settings > Device Care or Device Maintenance > Storage)
> Stop the background running app (Tap on the left soft key and close all the running apps).
>Check for the latest device O/S (Scroll down Notification panel >Settings >Software Update >Download updates manually).
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members