Original topic:

Google assistant

(Topic created on: 10-26-2017 10:23 PM)
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mAdHu1044
Active Level 3
Options
Galaxy J
Google assistant not working properly on my j7 max
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6 Comments
AnilkumarKola
Active Level 7
Galaxy J
Yes... I'm also facing on my Samsung Galaxy On Max
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MadhuG
Active Level 3
Galaxy J
Go to Apps > Google > Storage > reset data and cache (repeat the same for Gmail as well).

Go to Settings > Google > Search > Voice > configure Google Assistant.

This would work in most cases.

Note: Google Assist will not unlock Samsung mobiles but will only work if your mobile is unlocked (This is the limitation).
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udayan
Active Level 5
Galaxy J
google assistant can unlock samsumg devices with the help of trusted voice
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MadhuG
Active Level 3
Galaxy J
Hi Udayan,

Which Handset are you using and what's your Android version?
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MadhuG
Active Level 3
Galaxy J
I'm using J7 Pro, Nougat. Even though I configured Trusted Voice I'm unable to unlock my mobile. This is official limitation I believe.

If there's any work around please share it.
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admin_
Expert Level 5
Galaxy J
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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