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Active Level 3
Always getting automatically restarting. Why like this can anyone know abt this problem.?
9 Comments
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Active Level 5
plss Softwear update and another bettry change
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Active Level 6
I think auto restart feature turn on your phone. you check it by opening settings and go to device care app. If your problem still happens, then turn on safe mode on your phone.
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Active Level 7
In my J7 Pro lock screen and lock clock is not showing now. Does anyone have solution
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Expert Level 5
Facing the same
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Expert Level 1
yes.
it restarts unexpectedly....
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Beginner Level 2
j7 Pro Automatic Restart
from march 2020 security patch update
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Expert Level 5
main reason for all to fail is bug instability you can either wait for next stable update or follow some advice and tips I could give you
1 use adaptive battery
2 use medium power save
3 prevent background apps from consuming data in battery device care
4 put unused apps to sleep
5 reduce some permissions given to apps that are not necessary for running of app
6 use dark mode
7 use location when necessary as in maps Google search or any location based app else constant use loads battery causing heating
8 prevent network inputs like NFC bluetooth WiFi from working together too many network inputs will cause heating and lagging
9 while charging keep phone idle
10 turn off auto sync use when necessary
11 reset phone settings once clear cache
12 if nothing works once try factory reset
13 charge in cool conditions as outside weather will be hot these days
14 dont use vibration if not necessary
15 use accubattery for complete battery diagnostics
I hope this helps because one ui bugs can be fixed by samsung when new updates come till then try these tips they could help to reduce battery heat up and loading so that smooth charging works and device runs smoothly
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Expert Level 5
try to rest factory settings in device and update software👍👍👍👍👍
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Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

To resolve auto restart issue please follow below given steps:

Go to Settings > General management > Reset > Turn off auto start.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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